Password Management

    Change your NetZero Account Password
    If you know your password and would like to change it, click here.

    Forgot your NetZero Account Password?
    Important! If your password is not working, please check to see that your Caps Lock key is not active.
    If you do not remember your password and would like to have it reset, click here.
    Note: You will be asked to provide information that verifies account ownership.

    WiFi Password
    If you are connecting with a wireless NetZero device, click here to learn how to manage your WiFi network passwords.

    Login Difficulties
    If you continue to have difficulties logging into your account, click here to select your service and view common troubleshooting steps.