I’m having problems with Value Pack services.

If you’re having any problems accessing any of the Value Pack services, or if you need technical support, please click on the Help or Support links on the individual Web pages. NetZero does not provide technical support for any Value Pack services.

Technical support for NetZero PC Tune-Up is provided by Synacor. For technical help please email tss@synacor.com , and be sure to provide your NetZero Member ID in the email.