Account Signup

Why do I need a phone number for registering with NetZero?

You must have a valid mobile number to sign up for a new NetZero account. A personal verification code will be sent to confirm that the mobile number is valid and active. The verification code is required to complete the registration process. This anti-fraud measure helps us continue providing quality service for our members.

My mobile number not being accepted for registering with NetZero, why?

There could be various reasons for your mobile number not being accepted at the time of registration. We advise you to call our phone support at

I haven’t received Personal Verification code on my Mobile

We advise you to wait for 2-3 minutes. If you haven’t still received Personal verification code, you can click on Resend Personal verification code button.

I don’t have mobile number, but I am interested in getting NetZero service, how can I proceed.

You must have a valid mobile number for signing up with NetZero. If you do not have any, please contact us at


I previously replied with STOP and no longer receive your messages to my mobile number. How do I enable this again so I can receive the verification code?

You should have received confirmation that your request was processed. If you still have a copy of the message, simply reply with START to resume receiving messages from us.