NetZero HiSpeed FAQs

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What is NetZero HiSpeed?
How do I signup for and download NetZero HiSpeed?
I'm already a NetZero HiSpeed Member, how do I download NetZero HiSpeed?
What's the difference between NetZero HiSpeed and NetZero HiSpeed?
What gets accelerated with NetZero HiSpeed?
How do I know if I have NetZero HiSpeed?
How do I get support for NetZero HiSpeed?

Not a NetZero Member? Click here to view more FAQs about NetZero HiSpeed.
Issues upgrading or downloading NetZero HiSpeed? Click here.

What is NetZero HiSpeed?

NetZero HiSpeed is the next generation of dial-up Internet access. It accelerates your Web surfing experience using your existing phone jack and modem and allows you to surf faster than normal speed.

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How do I signup for and download NetZero HiSpeed?

If you are already a NetZero HiSpeed user, your service will soon be upgraded to NetZero HiSpeed. However, if you would like to download the software right away to take advantage of the new features, click here.

If you are a NetZero Free or Platinum member and wish to upgrade to NetZero HiSpeed, please visit www.netzero.net to order this service.

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I'm already a NetZero HiSpeed Member, how do I download NetZero HiSpeed ?

If you are already a NetZero HiSpeed user, your service will soon be upgraded to NetZero HiSpeed. However, if you would like to download the software right away to take advantage of the new features, click here.

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What's the difference between NetZero HiSpeed and NetZero HiSpeed?

NetZero HiSpeed allows dial-up consumers to surf online faster than ever before and access their email and favorite content instantly using a new feature called NetZero Instant On! You will also see a new and improved Toolbar in addition to features like Turbo Web Page Acceleration, Connect on Demand, and many more.

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What gets accelerated with NetZero HiSpeed?

		What is accelerated					What is not accelerated
		Web pages - HTML markup and JavaScript Graphics including JPEG, GIF, and Flash images Some online videos on Web pages such as YouTube Text Message Center Offline Email Clients (such as Microsoft Outlook)					Streaming media, audio and video files Secure pages, such as those used for online banking and credit card forms Files and attachments such as music or digital photos Web Pages containing dynamic content such as Stock Quotes

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How do I know if I have NetZero HiSpeed?

If you have NetZero HiSpeed, you will have a new and improved HiSpeed Toolbar appear when you sign onto the Internet. You will also receive a pop-up for NetZero Instant On! after you have logged in with the new software.

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How do I get support for NetZero HiSpeed?

There are several support options available for NetZero HiSpeed. You have the options of receiving Live Email help from one of our support agents, Live Telephone support, and various online support options. To see a list of all of NetZero's Support Options, click here.