Connect on Demand - FAQs

When I click on a link, am I taken to that page or the NetZero start page?
When you make a request to view a specified Web page, such as clicking a link from a Word document, you will be taken directly to that page when your connection is established. If you click on the Internet Explorer icon, you will be taken to your specified Home Page once Online.

Will Connect on Demand connect with any Member ID and password in the Connection box?
When Connect on Demand is enabled and a link is selected, the software will automatically start dialing into NetZero with the Member ID that is in the Welcome screen. The last account that was used to access the Internet is the one that will be connected through Dial on Demand.

Can I use Connect on Demand with a Free account?
Connect on Demand is a new service offered by NetZero that is available only to NetZero HiSpeed members. This feature requires the use of NetZero HiSpeed.

Click here to upgrade to NetZero HiSpeed.

Are there additional phone charges associated with Connect on Demand?
To access the Internet through Connect on Demand, you will dial the same access numbers you normally use to connect to NetZero. There should be no additional charges to your phone bill for using this service.

Related links:
Connect on Demand index page
Setting up Connect on Demand
Connecting through Connect on Demand