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Operating System

How do I change the modem password?

To change the current password:

  1. Open a web browser and enter either http://home,, or
  2. Click Settings then click Password to open the Administration Password page.
    Click System Password from the Top Networking Features pane to access Administration Password page.
  3. Make sure that the Enable Password Protection check box is selected.
  4. Enter the current password in the Enter Current Password field.
  5. Select the password option:
    • If Use Default System password is selected, no further action is required, go to 8.
    • If Create or Edit a Custom Password is selected, continue with the next step.
    Note: The default system password is printed on the bottom of the gateway.
  6. Enter a new password between 5 and 31 alphanumeric characters in the Enter New Password field.
    Note: The password is case-sensitive.
  7. Re-enter the new password to confirm in Confirm New Password field.
    Note: Although optional, it is strongly recommended that you enter a password hint to remind you if you forget your password.
  8. Click Save.
Note: If you forget the password, you have to hard reset the modem so as to reset it to factory defaults which will in turn affect the other modem settings.

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