Help Center Home

 Billing History &
       Account Info

 My Password

 Update My Payment Info

 Update My Address

 Upgrade My Account

 Billing Questions

 Access Numbers

 Connection Issues

 Email Questions

Get NetZero Software


 Contact Us

Select a different
Operating System

Why do you charge a Processing & Handling fee?

Unlike regular dial-up, which uses your existing phone signal and requires no special preparation, your phone line has to be specially configured in order to receive DSL service. The Processing & Handling fee covers the cost of making your phone line DSL-ready.

While other services might have a lower Processing & Handling fee up front, they may include a monthly rental or service charge for the DSL modem, increasing their overall cost.

NetZero DSL provides you with a Free DSL modem and all the equipment you need to get online with DSL service. We also give you a full suite of Internet services valued at over $100 per year (if purchased separately) including:

  • Norton Anti-Virus: To protect your computer from viruses, worms, Trojan horses, spyware, adware, and phishing scams ($3.95 per month)
  • MegaMail Plus: Providing you with 5GB of mail storage, an address book capable of storing 2000 contacts, and other useful features ($34.95 per year)

Providing these services for free to our members is one way NetZero DSL gives you more value for your money compared to other service providers.

NetZero Home | My NetZero | Help | My Account | Corporate | Join Now
About NetZero | About United Online | Our Services | Investors | Press | Privacy Policy | Your Privacy Rights: Do Not Sell My Info  | About Ads  |   Terms of Service

        United Online                NetZero        |        Juno        |        MySite    

© 1998-2020 NetZero, Inc. NetZero is a registered trademark, and the NetZero logo is a trademark of NetZero, Inc.