Common Email Errors / Solutions
Microsoft Outlook - "The MAPI Spooler Has Shut Down Unexpectedly. Close All Mail-Enabled Applications Before Attempting to Log On Again."
This error is related to a conflict between Outlook 97 and Eudora 3.x Pro. Disabling Eudora's MAPI service is the solution to this error.
How to turn off Eudora's MAPI service:
- Open Eudora.
- From the Tools menu, select Options.
- In the scrolling Category list, click on MAPI.
- Under Use Eudora MAPI server, check the circle next to Never.
- Click OK.
- Exit Eudora and restart Outlook.