Common Email Errors / Solutions Netscape - "Couldn't open FCC File..." - Open Netscape Navigator.
- From the Options menu, select Mail and News Preferences.
![](/img_support/net_options_mailnews.gif) - Select the Composition tab.
![](/img_support/net_mailnews_compositon.gif) - Delete the contents of the Mail File text box.
![](/img_support/net_mailnews_compositon1.gif) - In the Mail File text box, type c:\windows\Sent
- Click OK.
![](/img_support/net_file_exit.gif) - From the File menu, select Exit.
- Restart Netscape Navigator.
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