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Common Browsing Errors / Solutions

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Click here for a complete list of supported browsers.

Error / Solution
General
Error: Please Close all Open Web Browser Windows
I can't log in to the "My Account" page
HyperText Transfer Protocol Error
Windows update doesn't work
Page cannot be displayed
NetZero HiSpeed
NetZero HiSpeed Unavailable status
NetZero HiSpeed encountered a problem while starting, disabling acceleration for this online session
NetZero HiSpeed acceleration is unavailable for this online session
NetZero HiSpeed could not start due to a conflict with another application
The file sdi.db, used by NetZero HiSpeed, cannot be created or modified
Failed to automatically enable the proxy settings in Internet Explorer
The NetZero HiSpeed software is already running
NetZero HiSpeed has encountered a problem with the Windows Operating System
NetZero HiSpeed has encountered a problem while launching
Your copy of the NetZero HiSpeed software has been corrupted
NetZero HiSpeed has encountered a problem and needs to close
Microsoft - Internet Explorer
Content Advisor Information is Missing or Has Been Tampered With
Error: Proxy Server
Graphics or Webpages Do Not Display Properly
I cannot view Web pages
My browser's address bar disappeared
Netscape
Error: Proxy Server
Netscape crashes when I access web pages that use Java applets
I cannot view Web pages
My browser's address bar disappeared

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