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Operating System

Common Windows Errors / Solutions

"Microsoft Dial-Up Adapter is not installed"

If you receive this error message, you may be missing this component or the dial-up adapter file is corrupt. The instructions below will help you to check your network settings for the file, remove it if necessary, and reinstall a new copy of the file.

  1. Click on the Windows Start button, point to Settings and select Control Panel.
  1. Double-click the Network icon.
  2. If Dial-Up Adapter is installed, click on it once to highlight it.

    Note: If Dial-Up Adapter is NOT installed, skip to Step 3 below.
  1. Click on the Remove button.
  2. Click OK to exit.

Install a new Dial-up Adapter

  1. Click on the Windows Start button, point to Settings and select Control Panel.
  1. Double-click the Network icon.
  2. Click on the Add button.
  1. Select Adapter.
  2. Click on the Add button.
  1. Under Manufacturers, select Microsoft.
  2. Under Network Adapters, select Dial-Up Adapter.
  3. Click OK to exit. If you are prompted to restart your computer, click Yes.

Retry the NetZero connection.




 
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