Help Center Home

 My Password

 Billing and Usage History

 Payment and Account         Info

 Update My Address

 Upgrade My Account

 Billing Questions

 Access Numbers

 Connection Issues

Get NetZero Software


 Contact Us

Select a different
Operating System

Common Connection Errors / Solutions

"ZeroPort will not dock / undock properly"

In order for you to successfully dock the ZeroPort, your computer's display settings must be set to at least 800x600 pixels. Follow the instructions below to ensure that you have the proper settings.

  1. Right-click on your desktop (anywhere other than an icon or the taskbar).
  1. Select Properties.
  1. Select the Settings tab.
  2. Under Screen Area, ensure that your settings are set to at least 800x600 pixels.

    Note: Move the slider to the right to increase your settings.

  3. Click OK.

For help with ZeroPort interaction, click here.

NetZero Home | My NetZero | Help | My Account | Corporate | Join Now
About NetZero | About United Online | Our Services | Investors | Press | Privacy Policy | Your Privacy Rights: Do Not Sell My Info  | About Ads  |   Terms of Service

        United Online                NetZero        |        Juno        |        MySite    

© 1998-2020 NetZero, Inc. NetZero is a registered trademark, and the NetZero logo is a trademark of NetZero, Inc.