Help Center Home

 My Password

 Billing and Usage History

 Payment and Account         Info

 Update My Address

 Upgrade My Account

 Billing Questions

 Access Numbers

 Connection Issues

Get NetZero Software


 Contact Us

Select a different
Operating System

Common Connection Errors / Solutions

"My Modem Keeps Making Noise Even After I Get Connected"

If you hear your modem throughout your NetZero session, you can solve the problem by turning off your modem speaker. To resolve this issue, please follow the steps below.

  1. On your desktop, double-click the My Computer icon.
  1. Double-click the Dial-Up Networking icon.
  1. Click once on the NetZero icon to highlight it.
  2. From the File menu, select Properties.
  1. In the Connect Using section click on the Configure button.
  1. Select the Connection tab at the top of the window.
  2. Click on the Advanced button.
  1. In the Extra Settings box, type ATM0 (Note: 0 = zero) and click OK. This will tell your modem not to make any sounds.
  2. Click OK, then OK again.
  3. Close Dial-Up Networking and try connecting to NetZero again.

NetZero Home | My NetZero | Help | My Account | Corporate | Join Now
About NetZero | About United Online | Our Services | Investors | Press | Privacy Policy | Your Privacy Rights: Do Not Sell My Info  | About Ads  |   Terms of Service

        United Online                NetZero        |        Juno        |        MySite    

© 1998-2020 NetZero, Inc. NetZero is a registered trademark, and the NetZero logo is a trademark of NetZero, Inc.