Help Center Home

 My Password

 Billing and Usage History

 Payment and Account         Info

 Update My Address

 Upgrade My Account

 Billing Questions

 Access Numbers

 Connection Issues

Get NetZero Software

 Safety/Security

 Contact Us

 
Select a different
Operating System

NetZero Free Internet Access
NetZero HiSpeed
NetZero Toll-Free
Norton AntiVirus Online
Norton Internet Security Online
NetZero MegaMail
NetZero Family Pack
NetZero PC Tune-Up
NetZero Entertainment Pack
NetZero Learning Edge
NetZero Value Pack


NetZero Free Internet Access

What is NetZero?
Is NetZero really free?
What are the system requirements to install NetZero?
How do I sign-up for NetZero?
What pay services does NetZero offer?
Will I be affected by the 10-hour policy?
I use close to 10 hours. Will I have to pay?
How do you count the time used?
How do I know how many hours I've used?
Do multiple NetZero accounts count towards the 10-hour limit?
Does NetZero offer Instant Messaging or Newsgroups?

NetZero HiSpeed

What is NetZero HiSpeed?
What are the system requirements for using NetZero HiSpeed?
What features does NetZero HiSpeed include?
How does NetZero HiSpeed work?
How fast is NetZero HiSpeed?
How do I sign up for NetZero HiSpeed?
What different payment options are available for NetZero HiSpeed?
How do I download the NetZero HiSpeed software?
How do I install the NetZero HiSpeed software?

NetZero Toll-Free

Note: NetZero's Toll-Free service is not available in Alaska, Hawaii and other areas.

What is NetZero Toll-Free service?
What are the system requirements for NetZero Toll-Free service?
How do I sign up for NetZero Toll-Free service?
How do I download the NetZero Toll-Free service?
How do I install the NetZero Toll-Free software?
What payment options are available for NetZero Toll-Free service?

Norton AntiVirus Online

What are the features of Norton AntiVirus Online?
What are the system requirements to run Norton AntiVirus Online?
How much does Norton AntiVirus Online cost?
How do I sign-up for Norton AntiVirus Online?
What is the difference between Norton AntiVirus Online and Norton Internet Security Online?
What are the available plans for signup?
What are the different payment options available?
How do I download Norton AntiVirus Online?
How do I install and activate Norton AntiVirus Online?
How do I start Norton AntiVirus Online?

Norton Internet Security Online

What are the features of Norton Internet Security Online?
What are the system requirements to run Norton Internet Security Online?
How much does Norton Internet Security Online cost?
How do I sign-up for Norton Internet Security Online?
What are the different payment options available?
What are the available plans for signup?
How do I download Norton Internet Security Online?
How do I install and activate Norton Internet Security Online?
How do I start Norton Internet Security Online?

NetZero MegaMail

What is NetZero MegaMail?
What are features does NetZero MegaMail include?
What different payment options are available for NetZero MegaMail?
How do I signup for NetZero MegaMail?

NetZero Family Pack

What is Family Pack?
What are the system requirements for Family Pack?
What payment methods can I use to pay for Family Pack?
How much does Family Pack cost? How do I get it?
How do I access the content once I have paid for it?
Do I have to be a NetZero pay subscriber member to purchase Family Pack?
Can I access Family Pack over any Internet connection?

NetZero PC Tune-Up

What is PC Tune-Up?
What are the system requirements for PC Tune-Up?
What payment methods can I use to pay for PC Tune-Up?
How much does PC Tune-Up cost?
How do I get PC Tune-Up?
How do I use PC Tune-Up?
Do I have to be a NetZero member to get PC Tune-Up?

NetZero Entertainment Pack

What is Entertainment Pack?
What are the system requirements for Entertainment Pack?
What payment methods can I use to pay for Entertainment Pack?
How much does Entertainment Pack cost? How do I get it?
How do I access the content once I have paid for it?
Do I have to be a NetZero member to purchase Entertainment Pack?
Can I access Entertainment Pack over any Internet connection?

NetZero Learning Edge

What is Learning Edge?
What are the system requirements for Learning Edge?
What payment methods can I use to pay for Learning Edge?
How much does Learning Edge cost? How do I get it?
How do I access the content once I have paid for it?
Do I have to be a NetZero member to purchase Learning Edge?
What do I do if I have trouble using Learning Edge?

NetZero Value Pack

What is Value Pack?
What are the system requirements for Value Pack?
What payment methods can I use to pay for Value Pack?
How much does Value Pack cost? How do I get it?
How do I access the content once I have paid for it?
Do I have to be a NetZero member to purchase Value Pack?

Search our knowledge base




 
NetZero Home | My NetZero | Help | My Account | Corporate | Join Now
About NetZero | About United Online | Our Services | Investors | Press | Privacy Policy | Your Privacy Rights: Do Not Sell My Info  | About Ads  |   Terms of Service

        United Online                NetZero        |        Juno        |        MySite    

© 1998-2020 NetZero, Inc. NetZero is a registered trademark, and the NetZero logo is a trademark of NetZero, Inc.
NGCV