Can I connect after I use up my 30 hours of access time?
NetZero's Toll-Free service provides you with 30 hours of Internet access for each billing cycle. You can exceed 30 hours of Internet access by turning on metered billing in your Toll-Free Billing Preferences. You will then be billed for extra access time at 2½ ¢ per minute (if you exceed 30 hours per billing cycle). Your billing cycle is based on the day you first signed up for your NetZero service, so if you originally signed up for the NetZero service on May 12, your billing cycle would begin on the 12th of each month and end on the 11th).
To check your Internet usage, visit your account page at http://account.netzero.net and click on Usage Report.
To turn on Metered Billing, simply visit your account page at http://account.netzero.net and click on Toll-Free Billing Preferences.
NetZero Toll-Free is limited to 30 hours of usage per month. Usage is rounded up to the next whole minute. Monthly usage beyond 30 hours will incur a fee of 2½ ¢ per minute. We will round your total monthly fee to nearest whole cent. You may incur long distance charges should you use an access number that differs from the toll-free number provided by NetZero. Live telephone technical support is available for a fee of $1.95/min ($2.95 CDN/min in Canada). You are responsible for any long distance and technical support charges incurred even during any free, trial or discounted periods. You will be charged the applicable subscription fees unless you cancel your service before the end of any free or trial periods. To cancel your service, please call 1-800-851-7908. See Terms of Service for details. Service not available in Alaska, Hawaii and other areas. Unless otherwise indicated, all prices are in United States dollars. Not all viruses can be detected or cleaned. As described in the terms of service, you are responsible for any damages caused by your decision to download email or attachments. Speed reference compared to major nationally available dial-up ISPs, set at maximum acceleration.
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