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Operating System

Cancelling your current ISP

Once you can connect successfully to the Internet with NetZero, you will no longer need to use current ISP to get online. If you choose, you can cancel their service, thus saving yourself at least $10 per month!

NetZero and its services are not affiliated with or endorsed by WorldNet, Prodigy, or CompuServe..

Cancelling your current ISP

Other Internet Service Providers



WorldNet (AT&T)

Members can cancel over the phone, by fax, or by mail.

Phone: 1-800-400-1447

  1. Call the number and follow the instructions to cancel your membership. A representative should be able to cancel your account within a few minutes.
  2. Ask that a confirmation of your cancellation be faxed or mailed to your home address.

Fax: 1-800-310-8129

Please click here, print, fill out and fax the cancellation form to the number above.

Mail: AT&T Worldnet Services, P.O. Box 1923, Morristown, NJ, 07962

Please click here and print and fill out the cancellation form, and mail to the address above.


Prodigy

Members can cancel over the phone or by mail.

Phone: 1-800-213-0992

  1. Call the number and follow the instructions to cancel your membership. A representative should be able to cancel your account within a few minutes.
  2. Ask that a confirmation of your cancellation be faxed or mailed to your home address.

Mail: Prodigy Communication, P.O. Box 203370, Austin, TX, 78720-3370

Please click here and print and fill out the cancellation form, and mail to the address above.


CompuServe

Members can cancel over the phone, by fax, or by mail.

Phone: 1-800-848-8990

  1. Call the number and follow the instructions to cancel your membership. A representative should be able to cancel your account within a few minutes.
  2. Ask that a confirmation of your cancellation be faxed or mailed to your home address.

Fax: 1-904-357-7198

Please click here, print, fill out and fax the cancellation form to the number above.

Mail: CompuServe, P.O. Box 28650, Jacksonville, FL 28650-8650

Please click here and print and fill out the cancellation form, and mail to the address above.


Other ISP

If you have an Internet Service Provider that is not listed above, you will need to search their Web site for their terms and conditions which should provide a cancellation telephone number, fax number or address.

Click here to fill out a quick cancellation form which you may be able to use when canceling your account.



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