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How do I activate a NetZero Stick™ or HotSpot I bought at a store?
There are two ways for you to activate your store-bought NetZero Mobile Broadband device.
1. Online Activation
If you purchased your device in a store and want to activate it online just connect it to your computer and open a browser. You'll be taken to the device activation page where you'll be able to register for a NetZero account (if you don't already have one).
Click here for help in connecting your NetZero Stick™ to your computer.
Click here for help in connecting your NetZero HotSpot to your computer.
(Note: to activate your device you must use a device that can open and browse web sites.)
2. Phone Activation
To activate your device and register your account by phone, just call 1-800-NETZERO and one of our agents will be happy to help you. Just be sure you have the MAC ID and Serial Number from your device in order to complete the process.
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