Billing & Account
How much does Games Unlimited cost?
The cost of Games Unlimited is only $5.95 per month, and you get your first month of games free. This subscription provides you with unlimited access to all of the online games available.
What are the different payment methods?
There are several payment methods available for NetZero Games Unlimited services:
- Credit Card (Visa, MasterCard, American Express)
- Debit Card (with the Visa or MasterCard logo)
- Electronic Check
- Phone Payment
Can I use a debit card to pay?
Yes. NetZero accepts any debit card that has either the Visa or MasterCard logo.
What happens to my service if I miss a payment?
If your payment is not received during a regular billing cycle, your service will be deactivated, and you will be unable to access any paid features of the service. Also, any games you might have downloaded will stop functioning once they reach their expiration date.
If I cancel my service will I be refunded?
No. While you may cancel your service at any time, your subscription will continue to run and you will be able to access the games, until the end of your billing cycle. You will not be issued a credit or a refund for this.
Can I change my method of payment after subscribing?
Yes. You may change the credit card you use to pay at any time. Simply log in to http://account.netzero.net/s/account and change your payment information.
How do I contact Customer Support?
If you have any questions or need to contact Customer Support, please click here to fill out a Personal Assistance Ticket. You will hear back from a support agent within 12 hours.