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NetZero PC Tune-Up

Using NetZero PC Tune-Up

What is PC Tune-Up?
How much does PC Tune-Up cost?
What are the system requirements?
How do I sign up for NetZero PC Tune-Up?
Do I have to be a NetZero member to get NetZero PC Tune-Up?
How do I install PC Tune-Up?
How do I retrieve my password?
How do I check my computer with PC Tune-Up?
I'm having problems using PC Tune-Up.
How do I uninstall PC Tune Up?

NetZero PC Tune-Up Billing and Account

How can I pay for PC Tune-Up?
How can I check my PC Tune-Up account?
How do I change my account or payment information?


What is PC Tune-Up?

NetZero PC Tune-Up is a simple and affordable way to keep your computer running like new maintaining, tweaking, and optimizing your Windows system. It cleans up your hard drive, fixes any registry errors, removes unused device drivers, and disables unneeded start-up items that hog your PC's memory and slow it down.

NetZero PC Tune-Up can also warn you about any hard drive errors or problems, let you keep track of your system resources, recover deleted files, and diagnose any hardware errors.

NetZero PC Tune-Up costs $6.95 per month. Click here to subscribe.

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How much does PC Tune-Up cost?

NetZero PC Tune-Up costs $6.95 per month.

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What are the system requirements?

In order to use NetZero PC Tune-Up, your computer must meet these requirements:

  • Windows XP, Vista, or 7
  • Internet Explorer 6 or above
  • 64 MB RAM
  • 40MB free hard disk space
NetZero PC Tune-Up will not work on PCs running older version Windows, or on Mac.

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How do I sign up for NetZero PC Tune-Up?

If you wish to sign up for NetZero PC Tune-Up, just Click here.

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Do I have to be a NetZero member to get NetZero PC Tune-Up?

No, you do not need to be a NetZero member to get NetZero PC Tune-Up. The only requirement is that you have Internet access. However, in order to use NetZero PC Tune-Up, you must create a NetZero Member ID and password.

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How do I install PC Tune-Up?

Installing NetZero PC Tune-Up is easy. Just insert the NetZero PC Tune-Up CD into your CD drive and follow the on-screen instructions. Once the software is installed, connect to the Internet, double-click the NetZero PC Tune-Up icon on your Desktop, and type in your User Name and Password to access the software. Check the box next to Log in automatically next time to avoid having to enter your User Name and Password every time you use the software.

Your NetZero PC Tune-Up User Name is the same as your NetZero Member ID, and your NetZero PC Tune-Up password will be provided on your CD sleeve.

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How do I retrieve my password?

If you have lost or forgotten your NetZero PC Tune-Up password, you can retrieve it at any time by visiting www.netzero.net/tuneup

Please note, your NetZero PC Tune-Up password is not the same as your NetZero account password.

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How do I check my computer with PC Tune-Up?

To check your computer with NetZero PC Tune-Up, just double-click on the NetZero PC Tune-Up icon on your Desktop, and click Optimize. The software will then automatically begin to check your system.

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I'm having problems using PC Tune-Up.

Make sure to enter your NetZero email address as user name and the PIN provided as password for accessing PC Tune-Up. If you are still having trouble using PC Tune-Up, please Click here to contact us.

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How do I uninstall PC Tune-Up?

If you need to uninstall NetZero PC Tune-Up just click on the Windows Start button, select Control Panel, then click on Add or Remove Programs (Uninstall a program for Vista). Scroll through the list until you find NetZero PC Tune-Up, then select Remove.

Please note that uninstalling NetZero PC Tune-Up does not cancel your service. If you wish to cancel your NetZero PC Tune-Up subscription, please click here to contact NetZero Customer Support.



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How can I pay for PC Tune-Up?

You can pay for NetZero PC Tune-Up with any of the following:

  • Credit Cart (Visa, MasterCard, American Express, Discover)
  • Debit Card (with the Visa or MasterCard logo)
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How can I check my PC Tune-Up account?

You can check the status of your PC Tune-Up account, look up past payments, or find out when the next payment is due by logging in to account.netzero.net and clicking on Account Summary.

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How do I change my account or payment information?

You can change your account information (i.e. your billing address), or your payment information (i.e. update your credit card) by logging in to account.netzero.net and clicking on either Change Your Payment Information or Update Your Billing Address.

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