Value Pack FAQs
What is Value Pack? Value Pack is an exciting offer that includes Entertainment Pack, Learning Edge and PC Tune-Up products together. To learn more about Entertainment Pack, click here.
To learn more about Learning Edge, click here.
To learn more about NetZero PC Tune-Up, click here. To sign up and begin enjoying Value Pack content, just click here. Value Pack costs $12.95 per month. If you subscribed to these services separately, it would cost $16.85 per month.
How much does Value Pack cost? Value Pack costs $12.95 per month, and provides you with all of the products contained in Entertainment Pack, Learning Edge, and NetZero PC Tune-Up. If you were to subscribe to each of these services separately, it would cost $16.85 per month. If you were to subscribe to all of the individual services in each package (such as MLB.com in Entertainment Pack, and Boston Test Prep in Learning Edge), it would cost you over $60 per month! click here to subscribe to Value Pack. To learn more about Entertainment Pack, click here.
To learn more about Learning Edge, click here.
To learn more about NetZero PC Tune-Up, click here.
What are the system requirements? In order to enjoy Value Pack content, your computer should meet these requirements: PC Users: - Windows 98, ME, 2000, XP, or Vista
- 400 MHz or faster processor
- 256 MB RAM
- 16-bit sound card and speakers
- VGA monitor and video card
- Microsoft Internet Explorer 6.0 or higher
- Active-X Plugin
Mac Users: - OS X
- 1 GHz processor or faster
- 256 MB RAM
- Microsoft Internet Explorer 5.0, or Safari 1.0 or higher
To get the most enjoyment out of Value Pack, NetZero recommends that you use a high-speed Internet connection. Please note: Some features in Value Pack may not work with Windows 98 or ME, and may require a Pentium 4 processor or higher (for Windows users), or may require OSX 10.3 and 1GB RAM or higher (for Mac users). Boston Test Prep requires Mac users to have Netscape Navigator 6.2 or higher.
Can I have Value Pack and Family Pack? No. Existing Family Pack members who wish to get Value Pack will no longer have access to Family Pack content. Current Family Pack subscribers can upgrade to Entertainment Pack and take advantage of all the expanded features for only $8 more per month. NetZero is no longer accepting new subscribers for Family Pack.
How do I sign up for Value Pack? If you wish to subscribe to Value Pack, just click here.
Do I have to be a NetZero member to get Value Pack? No, you do not need to be a NetZero member to get Value Pack. The only requirement is that you have Internet access. However, in order to use Value Pack, you must create a NetZero Member ID and password.
How do I access Value Pack? You can access Value Pack over any Internet connection. - Simply log in to www.netzero.net/s/sp and click on the Value Pack link on the Start Page.
- Log in to account.netzero.net and click on the Value Pack link.
- Go to the Value Pack home page at www.netzero.net/valpack and sign in with your NetZero ID and password.
I'm having problems with Value Pack services. If you're having any problems accessing any of the Value Pack services, or if you need technical support, please click on the Help or Support links on the individual Web pages. NetZero does not provide technical support for any Value Pack services. Technical support for NetZero PC Tune-Up is provided by Synacor. For technical help please email tss@synacor.com, and be sure to provide your NetZero Member ID in the email.
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