I am billed for $14.90 instead of $9.95. Why?

You may have recently signed up for Norton Internet Security Online on your NetZero account. Hence you were charged $4.95 for Norton Internet Security Online ($14.90 - $9.95 for Platinum service).

To view the services you are subscribed, please click here

https://account.netzero.net/s/account?r=account-summary

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