I click Scan Now to run a virus scan but nothing happens.

When you try and scan for viruses by clicking Scan Now in Norton AntiVirus Online, nothing happens.

Please click on the link given below for information on how to resolve the problem.

Note: This Symantec link is being provided for your convenience only. By clicking on this link you will be leaving the NetZero support site and entering Symantec support. NetZero is not liable for nor makes any guarantees about any issues that may arise from the troubleshooting steps provided by Symantec. If you need to contact NetZero support, please click here

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