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NetZero Support - Creating Accounts
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Note: If you received an external modem with your NetZero software CD, please click here for installation instructions.
1. Installing NetZero from CD
1.Insert the NetZero CD into your computer's disc drive. Follow the On-screen instructions.2. Be sure NetZero is checked. Check "Norton Security Software" if you have a Norton Security product (if you don't see this screen, skip to step three).3. Select "I already have an account" and enter your Member ID and Password. Click "Continue".4. (Optional, depending on your computer's configuration)Select your connection type. Click "Continue".

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5.NetZero will temporarily connect to the Internet. Please wait while NetZero performs this important step.6.(Optional, depending on your computer's configuration) Enter the telephone number of the line connected to your computer. Click "Continue".7. Select your local access numbers. Click "Continue".8. (Optional, depending on your computer's configuration) Click "Finish" to confirm your dial-up access numbers.

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9.Click "Connect" to log on to NetZero.

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For Step #6:
If you do not have call-waiting, be sure "No" is selected in question 3.
For Step #7:
If you are in an area that requires ten-digit dialing (area code plus phone number), check the Area Code box for each selected access number.
If you are in an area that requires eleven-digit dialing (1 plus area code and phone number), check the Dial 1 and Area Code boxes for each selected access number.
Note: Please check with your telephone company to confirm that under your calling plan the chosen access numbers will not result in additional charges. You are solely responsible for all telephone charges related to accessing our services and NetZero will not reimburse you for any such charges, including long distance or toll charges.

2. Installing NetZero and USB Modem from CD
1.Insert the NetZero CD into your computer's disc drive. Follow the On-screen instructions.2. When prompted, connect the external modem to a USB port on your computer, and connect the phone line to your modem and the wall jack. Click ''OK'' to continue.3. Select "I already have an account" and enter your Member ID and Password. Click "Continue".4. (Optional, depending on your computer's configuration)Select your connection type. Click "Continue".

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5.NetZero will temporarily connect to the Internet. Please wait while NetZero performs this important step.6.(Optional, depending on your computer's configuration) Enter the telephone number of the line connected to your computer. Click "Continue".7. Select your local access numbers. Click "Continue".8. (Optional, depending on your computer's configuration) Click "Finish" to confirm your dial-up access numbers.

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9.Click "Connect" to log on to NetZero.

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For Step #6:
If you do not have call-waiting, be sure "No" is selected in question 3.
For Step #7:
If you are in an area that requires ten-digit dialing (area code plus phone number), check the Area Code box for each selected access number.
If you are in an area that requires eleven-digit dialing (1 plus area code and phone number), check the Dial 1 and Area Code boxes for each selected access number.
Note: Please check with your telephone company to confirm that under your calling plan the chosen access numbers will not result in additional charges. You are solely responsible for all telephone charges related to accessing our services and NetZero will not reimburse you for any such charges, including long distance or toll charges.
3. Logging on to NetZero
1.Double-click the NetZero
icon whenever you want to
connect to the Internet.
2. Enter your Member ID and
Password and click
"Connect" to log on to
NetZero.
  



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NetZero User Tips:
For more information on how to get the most from NetZero, visit the NetZero Help Center at www.netzero.net/support.
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