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Frequently Asked Questions
What is NetZero HiSpeed?
How do I sign up for NetZero HiSpeed?
What are the hardware and software requirements for using NetZero HiSpeed?
What browsers can I use with NetZero HiSpeed?
How do I download the NetZero HiSpeed software?
How do I install the NetZero HiSpeed software?
How do I start NetZero HiSpeed?
Why can't I use NetZero HiSpeed when connected through another ISP?
Does NetZero HiSpeed speed up email?
Can I use NetZero HiSpeed with secure pages or sites?
How do I adjust image quality when using NetZero HiSpeed?
How can I adjust acceleration speed?
How can I temporarily disable NetZero HiSpeed?
How can I exclude specific web sites from being accelerated?
How do I view NetZero HiSpeed's acceleration statistics?
How do I uninstall NetZero HiSpeed?
Error Messages / Troubleshooting
Failed to automatically enable the proxy settings in Internet Explorer
NetZero HiSpeed acceleration is unavailable for this online session
NetZero HiSpeed could not start due to a conflict with another application
NetZero HiSpeed encountered a problem while starting
NetZero HiSpeed has encountered a problem and needs to close
NetZero HiSpeed has encountered a problem while launching
NetZero HiSpeed has encountered a problem with the Windows Operating System
NetZero HiSpeed Unavailable
The file sdi.db, used by NetZero HiSpeed, cannot be created or modified
The NetZero HiSpeed software is already running
Page cannot be displayed
Windows Update does not work properly
Your copy of the NetZero HiSpeed software has been corrupted
NGCV
