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What is a Local Access Number?
Your computer must dial a phone number to connect to BlueLight Internet Service. We offer thousands of phone numbers (Local Access Numbers) throughout the United States. When you first set up your BlueLight Internet Service software, you will be prompted to set up a Location. The first location you will setup will be Home and you will select Local Access Numbers that are local calls from your home. Contact your local telephone company or operator to ensure that the local access numbers you select will not be toll calls.WARNING: THE USE OF SOME TELEPHONE ACCESS NUMBERS MAY RESULT IN LONG DISTANCE CHARGES. IN SELECTING YOUR ACCESS NUMBER(S), PLEASE NOTE THAT ALTHOUGH AN ACCESS NUMBER MAY BE IN YOUR AREA CODE OR LOCATED IN YOUR GENERAL GEOGRAPHIC REGION, IT MAY NOT NECESSARILY BE A LOCAL NUMBER FOR YOU. YOU MAY INCUR SUBSTANTIAL TELEPHONE CHARGES IF YOU CHOOSE ACCESS NUMBERS THAT ARE NOT COVERED BY YOUR LOCAL CALLING PLAN. WE URGE YOU TO CHECK WITH YOUR TELEPHONE COMPANY TO FIND OUT WHICH NUMBERS ARE LOCAL FOR YOU BEFORE USING A NUMBER FROM THIS LIST. Note: You are solely responsible for all telephone charges related to accessing our services. NetZero will not reimburse you for any such charges, including long distance or toll charges.
How do I know if my local area has coverage?
Click here to see if your local area has coverage (one or more local access numbers) with BlueLight Internet Service. Please note that although the local access number listings indicate a specific city, the number may still be local/toll free to other nearby cities. Contact your local telephone company or operator for verification that the phone numbers you choose will not be a toll call to you. BlueLight Internet Service is not responsible for telephone charges incurred as a result of selecting a local access number.
All available local access numbers are included with the software, when you complete registration. You will be prompted to choose phone numbers (that are local calls to you) during the installation process. BlueLight Internet Service will occasionally release new local access numbers, which will be imported into your software automatically.
Can I use BlueLight Internet Service on my Macintosh?
We no longer offer or support a Macintosh version of our Internet software.
What operating systems does BlueLight Internet Service support?
Click here to view the BlueLight Internet Service PC system requirements, including operating systems.
Can I put up a website with BlueLight Internet Service?
Currently, we do not provide website hosting. We suggest users connect to the Internet and search for free web-hosting providers.
What is the BlueLight Internet start page?
As a BlueLight Internet Service user, you will gain access to a personalized start page. Also accessible via the web at www.netzero.net, it allows easy access to MyBlueLight email, Yahoo! email (for those with Yahoo! email provided by BlueLight Internet Service), news, sports, content channels, stocks, weather, search and more! Plus you can update and maintain your account information and access all of the best deals from our featured shopping partner Kmart.com.
Will I have to sign a contract to join BlueLight Internet Service?
No contract is required to sign up for BlueLight Internet Service. There is also no minimum number of months for which you must sign up.
Can I use BlueLight Internet Service internationally?
International access numbers are not yet available.
How much time will I get online each month?
We do not market the service as unlimited, but currently there are no specific usage caps on the number of hours members can use during their monthly billing cycle.
Please keep in mind, however, that we are a consumer service, and not designed for people who require an "always on" connection with long periods of inactivity and you are bound by the Terms of Use (TOU) tolimit online sessions to one computer at any given time. For all details concerning the service, please refer to BlueLight'sTerms and Conditions.
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