How do I configure my DSL modem?

Your DSL modem is automatically set up by the NetZero DSL Connection Center software, and does not require any extra configuration.

A. Install the NetZero DSL Connection Center Software
Once you insert the NetZero DSL CD the installation program will launch automatically. If not, manually start the program.

Windows 98SE/ME/2000/XP/Vista:

Click Start and select Run. When the window opens, type d:\nzdslsetup.exe (if your CD or DVD drive is not D: use which ever is the correct drive designation).

This program installs the NetZero DSL Connection Center software, and walks you through the process of connecting your DSL modem to the computer. This process is also summarized below in steps 2 - 4.

B. Connect your DSL modem to your computer:
First, connect the phone cord from the Phone Line port on your DSL modem to the phone filter jack labeled DSL/HPNA.

Next, connect your DSL modem to your computer. Using the yellow Ethernet cable provided, plug one end into the modem's Local Ethernet port (the one with the yellow border around it), and the other into your computer's Ethernet connection.

Last, connect the provided AC power cord to the DSL modem, and plug it in to a wall socket.

Please note: If your computer does not have an Ethernet port, you can use a standard USB 2.0 cable to connect your DSL modem. Just plug the square end into the DSL modem, and the other end into an open USB port on your computer

If you are having a new DSL Wireless modem, then follow the below steps:

a. Installing the DSL Filter

To install the DSL Phone line filter, simply connect the cable from your telephone device to the 2Wire DSL Phone line filter, and then connect the cable from the filter to your telephone wall outlet.

b. For Wall-Mounted Telephones

To install the filter between the original wall plate and your wall-mounted phone:

1. Lift the telephone from the wall pegs, and disconnect the phone cord from the wall jack.
2. Connect the phone cord from the back of the 2Wire DSL filter into the wall jack, and mount the filter on the wall plate pegs
3. Connect the phone cord to the phone jack located on the front of the mounted 2Wire DSL filter.
Note: If you have a DSL modem, you can connect it to the phone jack located at the bottom of the filter.
4. Attach the telephone to the mounting pegs on the 2Wire DSL filter and your installation is complete.

c. Connecting the Power Adapter

1. Connect one end of the power adapter to the POWER port of your gateway.
2. Connect the other end of power adapter to an electrical outlet.
Note: You can use an AC extension cord provided it is compliant to local regulatory requirements.

d. Connecting the Phone Line

1. Connect one end of the telephone line (gray) to the PHONE LINE port of your gateway.
2. Connect the other end of the telephone line to the DSL Phone line filter if one is used, or to the telephone wall outlet.

e. Configuring Wireless Adapters

You must manually configure the Wireless adapter to communicate with the gateway. This section provides instructions to configure your adapter with WPA.

1. Install and configure your wireless adapter according to the manufacturer's instructions.
2. Use the network adapter configuration software or Windows network connection wizard to set the network name (SSID) and encryption key (WPA).
3. Enter 2WIRE (in capital letters) as the network name, followed by the last three digits of the gateway serial number (for example, 2WIRE110), located on the bottom of your gateway.
4. Enter the encryption key that is located inside the brackets beneath the bar code on the bottom of your gateway, (for example, 1234567890).

Note: For Mac OS X users, you may need to enter the ''$'' character at the beginning of the encryption key (for example, $1234567890).

Note: the Internet indicator light will not turn green until the modem software has been installed and an Internet connection has been established. Click here to learn what the Indicator lights mean.

Click here to learn what the Indicator lights mean on new Wireless DSL modem..

Another way to check your connection is to right-click on the connection center icon in the system tray and select Check Modem Connection.