Help Center Home

 My Password

 Billing and Usage History

 Payment and Account         Info

 Update My Address

 Upgrade My Account

 Billing Questions

 Access Numbers

 Connection Issues

Get NetZero Software

 Safety/Security

 Contact Us

 
Select a different
Operating System


Will I be affected by the 10 hour policy?

If your household* utilizes NetZero for less than 10-hours per calendar month, you will NOT be affected. Note that your hours are based on your total household* hours, so there is a chance that while your individual Member hours may not be over the 10-hour limit for the calendar month, your household* hours may be. If this occurs, you will be notified after you login and given the opportunity to pay for a Platinum subscription if you want to exceed the 10-hour limit for that calendar month.

*The 10-hour per month limit is per household and we assume that each household has only one computer and one phone line. If you are sharing a computer or phone line with other NetZero users, your hourly usage will be aggregated with those users - even if they have separate Member IDs.

Note: The hourly limit listed above is current as of 04/01/04.




 
NetZero Home | My NetZero | Help | My Account | Corporate | Join Now
About NetZero | About United Online | Our Services | Investors | Press | Privacy Policy | Your Privacy Rights: Do Not Sell My Info  | About Ads  |   Terms of Service

        United Online                NetZero        |        Juno        |        MySite    

© 1998-2020 NetZero, Inc. NetZero is a registered trademark, and the NetZero logo is a trademark of NetZero, Inc.
NGCV