Password Management

Change your NetZero Account Password
If you know your password and would like to change it, click here.

Forgot your NetZero Account Password?
Important! If your password is not working, please check to see that your Caps Lock key is not active.
If you do not remember your password and would like to have it reset, click here.
Note: You will be asked to provide information that verifies account ownership.

Login Difficulties
If you continue to have difficulties logging into your account, click here to select your service and view common troubleshooting steps.