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Value Pack FAQs

What is Value Pack?
How much does Value Pack cost?
What are the system requirements?
Can I have both Value Pack and Family Pack?
How do I sign up for Value Pack?
Do I have to be a NetZero member to get Value Pack?
How do I access Value Pack?
I'm having problems using Value Pack services.


What is Value Pack?

Value Pack is an exciting offer that includes Entertainment Pack, Learning Edge and PC Tune-Up products together.

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How much does Value Pack cost?

Value Pack costs $15.95 per month, and provides you with all of the products contained in Entertainment Pack, Learning Edge, and NetZero PC Tune-Up.

If you were to subscribe to each of these services separately, it would cost $20.85 per month. If you were to subscribe to all of the individual services in each, it would cost you over $60 per month!


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What are the system requirements?

In order to enjoy Value Pack content, your computer should meet these requirements:

Your system must meet these minimum requirements to enjoy the Value Pack. Note that the requirements vary per product.

PC Tune-Up

  • Windows® XP, Vista, 7 or higher
  • Microsoft Internet Explorer® 6 or higher
  • 64MB RAM
  • 40MB free hard disk space

PC Tune-Up currently does not work on PCs running any other version of Windows or on Mac computers. Also, to get the most enjoyment out of Value Pack, Juno recommends that you use a high-speed Internet connection.

Learning Edge / Entertainment Pack - Windows Users

  • Windows®XP, Vista, 7 or higher
  • 400MHz or faster processor
  • 256MB RAM
  • 16-bit sound card and speakers
  • VGA monitor and video card
  • Microsoft Internet Explorer 6.0 or higher
  • Active-X Plugin
  • Shockwave/Flash®

Learning Edge / Entertainment Pack - Mac Users

  • OS X
  • 1 GHz processor or faster
  • 256 MB RAM
  • 16-bit sound card and speakers
  • VGA monitor and video card
  • Microsoft Internet Explorer 5.0, or Safari 1.0 or higher
  • Shockwave/Flash®


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Can I have Value Pack and Family Pack?

No. Existing Family Pack members who wish to get Value Pack will no longer have access to Family Pack content.

NetZero is no longer accepting new subscribers for Family Pack and Value Pack.

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How do I sign up for Value Pack?

We are no longer accepting sign-ups for Value Pack. For other products we offer, please click here.

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Do I have to be a NetZero member to get Value Pack?

No, you do not need to be a NetZero member to get Value Pack. The only requirement is that you have Internet access. However, in order to use Value Pack, you must create a NetZero Member ID and password.

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How do I access Value Pack?

You can access Value Pack over any Internet connection.

  1. Simply log in to account.netzero.net and click on the Value Pack link.
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I'm having problems with Value Pack services.

If you're having any problems accessing any of the Value Pack services, or if you need technical support, please click on the Help or Support links on the individual Web pages. NetZero does not provide technical support for any Value Pack services.

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