Security Tips Safety and Security Spyware and Adware info What is Spyware? What is Adware? Are all Adware products Spyware? What is harmful about Spyware/Adware? How do I know if my computer is infected with Spyware/Adware? What should I do if my computer has Spyware or Adware installed on it? How did Spyware/Adware get on my computer? What programs can I use to fix my computer? Are there any preventative steps to protect my computer from Spyware and Adware? Online Fraud Identifying a fraudulent email Phishing scams Identifying email from NetZero Avoiding common email scams What are email frauds/ scams and how do they affect me? What should I do if I have become a victim of fraud? Security at NetZero Virus Protection What is a computer virus? I received a virus infected email How do I check an email attachment for a virus? Tips to protect against viruses What are the different types of virus? How to prevent my computer from becoming infected? What does NetZero do to protect me from viruses? Security Tools Virus Protection Spam Fighting Tools Spyware Removal Tool Firewall Protection Parental Controls Combat Spam What is Spam? Why do I get Spam? Why am I getting mail that wasn’t addressed to me? Different types of spam Why am I getting mail delivery failure notifications for email that I didn’t send? Do’s and Don’ts What is NetZero’s Anti-Spam policy? Report spam Tips to avoid Spam Other Security Issues How do I know if my account has been accessed without my authorization? What should I do if I suspect that my account has been accessed without my authorization? How do I prevent my account from being accessed without my authorization? How does NetZero determine if an account has been accessed without authorization and what actions are taken? Password management What is hacking? What is a Trojan? How to detect hacking How to report hacking How are my hacking reports used? What is NetZero’s policy on hacking? How to protect my system from hacking What is a Mail Delivery Failure notice? I did not receive a Mail Delivery Failure notice for an email that was not delivered I got a Mail Delivery Failure notice for a message I did not send Was this info helpful? Take a quick survey