NetZero Software Upgrade - Feedback Form- Mobile Broadband, DSL, Dial-Up, Free Email

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Operating System

Use this form to provide feedback on issues you encountered after upgrading your NetZero software.

Note: The information submitted using this form will be used for feedback purposes only, and will not receive a personal response. If you need technical support, please click here for a list of support options.

Tell us about yourself

Your Full Name:*	For example: John Smith, Lauren, Dr. Jay Matthews
Your NetZero Email Address:*	For example: memberid@netzero.com

Tell us about your problem

Are you seeing an error message?*

If yes, please type the exact error message:

Describe the problem as clearly as possible:

Provide an explanation of how you found the problem and how it can be reproduced:

How often does the problem occur?*

Tell us about your computer

Please ensure that the information you submit reflects your home computer's specifications (or the computer that has NetZero installed). For instructions on how to determine the required information, click on the (?) sign.

Operating System:*

Internet Browser and version?*

Do you use a firewall?*

If yes, specify a brand name and software version:

Current version of the NetZero Software:*

Earlier version of the NetZero Software:

How did you get the latest version of NetZero?*

*Denotes required fields.

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