NetZero Support - Upgrade Issues- Mobile Broadband, DSL, Dial-Up, Free Email

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Upgrade Issues

If you are experiencing problems updating your NetZero or NetZero HiSpeed software, or have noticed problems after upgrading, we have troubleshooting steps available.

Click the the issue you have been experiencing below.

NetZero Software Upgrade Issues

NetZero HiSpeed FAQ - New

Error 691 - Invaild Username/Password

Error: NetZero Software is Already Installed on your Computer

Error: Please Close all Open Web Browser Windows

NetZero failed to update correctly after reboot.

The software attempts to update itself every time I run NetZero.

After updating my NetZero software, I no longer have a local access number

Error 17 - NetZero has encountered a problem and needs to close.

Should I ever downgrade NetZero?

NetZero HiSpeed Software Upgrade Issues

NetZero HiSpeed FAQs

After updating NetZero HiSpeed, my Toolbar is stuck at 100% or unavailable.

After updating NetZero HiSpeed, my Pop-up Blocker does not work.

After upgrading my service to NetZero HiSpeed, I'm getting "Page Cannot Be Displayed" errors.

After upgrading my service to NetZero HiSpeed, I'm getting a "NetZero HiSpeed Unavailable" message.

To provide feedback on issues you encountered after upgrading your NetZero software, click here.

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		Did you face problems after upgrading your NetZero software? Submit your feedback.

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