Mobile Email

    What is Mobile Email?

    Mobile Email enables you to access your NetZero email on a cell phone with Internet connection capability. Simply use your existing Member ID and password to sign in at http://m.netzero.com on your cell phone.

    Note: Mobile Email requires a phone with Internet connection capability and a service plan that supports Internet browsing. Check with your cell phone service provider to find out if your plan supports Internet access and if it incurs any extra fees or charges.

    How can I get Mobile Email?

    If you are a current Message Center user and you have a cell phone with Internet connection capability, you already have Mobile Email. You don’t have to register for any special service or worry about extra charges from NetZero. Simply connect to the Internet on your cell phone, then visit http://m.netzero.com and sign in with your existing Member ID and password.

    Note: Mobile Email requires a phone with Internet connection capability and a service plan that supports Internet browsing. Check with your cell phone service provider to find out if your plan supports Internet access and if it incurs any extra fees or charges.

    How much does Mobile Email cost?

    There is no additional charge from NetZero for Mobile Email. You don’t need to sign up for any additional service, go through any extra registration process, or configure your account in any way. All you need is a cell phone with Internet connection capability and your existing Member ID and password.

    Note: Some cell phone service providers may charge a fee for Internet access. Please check with your service provider for details.

    How do I use Mobile Email?

    In order to use Mobile Email you’ll need two things:
    1. A NetZero account
    2. A cell phone with Internet capability

    If you don’t have a NetZero account, please click here.

    To access your email account using Mobile Email:
    1. Connect to the Internet using your cell phone (note: if you are unsure how to do this, please refer to either your phone’s user manual, or contact your cell phone service provider).
    2. Go to http://m.netzero.com
    3. Sign in with your existing NetZero Member ID and password to access your email account.

    To send an email message with Mobile Email:

    1. Click Compose at the bottom left of the main screen.
    2. Enter the recipient’s email address(es) in the To: and CC: field, and fill out the Sub field.

    Note: To send an email to someone in your Address Book or Contact list, click on Contacts, check the box next to the email address you want, and click Send Mail.
    3. Write your message in the Compose box.
    4. To keep your message as a draft, click Save. The message will placed in your Draft folder until you delete it.
    5. To delete the entire email, click Cancel.
    6. Click Send to send your message.

    To read email, just use your phone’s controls to click on the message you want to open.

    (Please note, different phones have different controls. To learn how to use your phone, please refer to your phone’s user manual, or call your cell phone service provider)

    1. To reply to a message, click Reply or Reply All.
    2. To forward a message, click Forward.
    3. To delete a message, click Delete.
    4. Click on Next message or Previous message to move to other emails.

    Can I send or receive attachments with Mobile Email?

    You may be able to view attachments that are pictures when using Mobile Email — however, you will not be able to send attachments. If you cannot view an attachment using Mobile Email, you’ll need to sign on to Message Center on your computer.

    Note: Some cell phones may not be able to open or save pictures attached to email messages. Please consult your phone’s user manual or contact your cell phone service provider for more information regarding your phone’s capabilities.

    If I get email on my phone will it also be on the computer?

    Your Message Center service is completely synched up between your computer and your cell phone, and anything you do on one will appear on the other. If you receive or send a message, create a folder, delete a message, add or remove a contact, or empty your Trash using your cell phone or your computer, the changes will be reflected on both devices.

    Is Mobile Email safe?

    Mobile Email is as safe as using the regular Message Center service. However, it is always possible to get spam, viruses or spyware on any email system in the world. We recommend that you continue to use the same caution when dealing with unknown or suspicious messages when using your phone as you do on your computer.

    A good rule of thumb is to never open messages from someone you don’t know or with a suspicious subject line.