What should I do if I received a virus-infected email?

    Viruses are generally transmitted in the form of attachments. It does not spread unless you open the attachment.Your machine will not get infected if you merely saved the attachment.

    To make sure an attachment you receive is virus free, always save it on your computer and scan it with your antivirus software. If it is infected, follow the removal instructions suggested by your antivirus software. Most antivirus software has the ability to detect and delete/clean the virus. However, it is very important to keep your antivirus software up-to-date so that it can detect all the latest viruses also.

    For instructions on how to save an attachment, click here.

    If you would like to learn more about protecting your computer with antivirus software we recommend the Online Security page.