Using Folders
- Off – No messages will be filtered, and all emails will go to your Inbox.
- Standard – Messages considered to be junk by NetZero’s junk filters will automatically go to the Junk Mail Settings folder, while all other messages will go to your Inbox.
- Exclusive – All messages will go to the Junk Mail Settings folder unless the message is from a contact in your Address Book or sent from NetZero.
- Right click on the respective folder and click Delete for deleting the folder.
- Right click on the respective folder and click Rename Folder for renaming the folder.
- On the top right, click on Options and then Messages.
- Under Messages select the option “Automatically save all sent messages to the Sent folder” and click on Save.
A folder is an electronic container that stores your email and voicemail messages. The NetZero Message Center, by default, contains five main folders and six sub-folders. The main folders contain all of your messages for that folder and the subfolders hold either Email or Voicemail messages that are found in the folder. Your new received messages go into the Inbox, your default folder. Any detected unsolicited mail (spam) will get placed in the Junk Mail folder. When you keep a copy of your sent mail, it is stored in the Sent folder. All deleted mail goes to the Trash folder, where they get erased permanently at the end of your Message Center session. Finally, messages you want to work on later can be stored in the Draft folder.
You have the ability to create and modify folders to organize your stored email, and move messages from one folder to another. You can also set up how mail is sorted into these folders with Sort & Delete Settings which are available with a NetZero HiSpeed, Platinum or MegaMail account. Click here to upgrade your existing account.
Your Message Center account already has five folders: Inbox, Junk Mail, Sent, Trash and Draft. You can, however, add as many folders as you like to help organize your email. To do this:
1. Click Add link next to My Folders in the Folders section on the left navigation area.
This will create a folder with name New Folder.
2. Now type the desired folder name in the text box.
Your new folder will be empty at first. To fill it with messages, you will have to move email from another folder, such as your Inbox, to your new folder.
If you want to rename one of your created Message Center folders (Note: You can only rename folders you created. The Inbox, Junk Mail, Sent, Trash, and Draft folders cannot be renamed):
1. Click the + next to My Folders in the Folders section on the left navigation area. This will show you the list of folders you created.
2. Highlight the folder you want to rename then Right-click on it and select Rename Folder.
3. In the folder name box, type the new name.
Note to Platinum Members: If you try to rename a folder that has an active Sort & Delete Setting associated with it, you will get a warning screen telling you that the Sort & Delete Setting will now send new email to your Inbox. Click OK to proceed with the renaming, or Cancel to cancel the process. For instructions on how to edit Sort & Delete Settings, click here.
If you want to delete a folder you created in Message Center
1. Click the + next to My Folders in the Folders section on the left nave. This will show you the list of folders that were created by you.
2. Highlight the folder that you want to delete then do right click. From the pop up menu select Delete.
Note to Platinum Members: If you try to delete a folder that has an active Sort & Delete Setting associated with it, you will get a warning screen telling you that the Sort & Delete Setting will now send new email to your Inbox. Click OK to proceed, or Cancel to cancel the process.
For instructions on how to edit Sort & Delete Settings, click here.
Note: If you delete a folder with messages in it, all the messages from that folder will be moved to the Trash folder. All messages left in the Trash folder after you log out of Message Center will be permanently erased. To save messages from this fate, you can always take messages out of the Trash folder and move them to your Inbox, or another folder you created. This does not include the Sent or Draft folders.
You now have the ability to move messages between folders.
Method 1:
1. Click the checkbox next to the message(s) you want to move.
2. While holding down the left mouse button, drag the selected messages to the folder in which you want to move them.
3. Release the mouse button to drop the messages into the folder.
Method 2:
1. Click the checkbox next to the message(s) you want to move.
2. Click on the Move to… dropdown box and select the folder you want to move the selected message(s) to (in this case, Humor). If you wanted to erase the message(s), you would select the Trash folder.
3. This method allows you to move more than one email message at a time to a created folder. You can do this by putting a check mark next to each message you want to move. If you make a mistake, you can uncheck a message by clicking the checkbox a second time.
Method 3:
1. Open the email by clicking the From address or Subject of the message.
2. Click the Move to… drop-down menu to the right of the Print and Mark as.. buttons.
3. Select the folder you want to move the message to (in this case, Humor). If you want to erase the message, you can move it to the Trash folder.
4. Once you move a message to a new folder, you can view it in the folder by clicking the folder name to the left.
You can use this same method to recover messages from the trash.
Recovering Messages from the Trash folder
All messages left in the Trash folder after you log out of Message Center will be permanently erased. To save messages from being deleted, you can always take messages out of the Trash folder and move them to your Inbox or another folder that you created.
Note: You can only move messages from the Trash to your Inbox or a folder you personally created.
Method 1:
1. Without actually reading the email in the Trash folder, click the checkbox next to the message(s).
2. Click on the Move to… dropdown box and select the folder you want to move the selected message(s) to.
Note: You can only move messages from the Trash to your Inbox or a folder you personally created.
Method 2:
1. Open the email in the Trash folder by clicking the From address or Subject of the message.
2. Click the Move to… drop-down menu to the right of the Print and Mark as.. buttons.
3. Select the folder you want to move the message to (in this case, Humor).
Note: You can only move messages from the Trash to your Inbox or a folder you personally created.
You now have the ability to move messages between folders.
Method 1:
1. Click the checkbox next to the message(s) you want to move.
2. While holding down the left mouse button, drag the selected messages to the folder in which you want to move them.
3. Release the mouse button to drop the messages into the folder.
Method 2:
1. Click the checkbox next to the message(s) you want to move.
2. Click on the Move to… dropdown box and select the folder you want to move the selected message(s) to (in this case, Humor). If you wanted to erase the message(s), you would select the Trash folder.
3. This method allows you to move more than one email message at a time to a created folder. You can do this by putting a check mark next to each message you want to move. If you make a mistake, you can uncheck a message by clicking the checkbox a second time.
Method 3:
1. Open the email by clicking the From address or Subject of the message.
2. Click the Move to… drop-down menu to the right of the Print and Mark as.. buttons.
3. Select the folder you want to move the message to (in this case, Humor). If you want to erase the message, you can move it to the Trash folder.
4. Once you move a message to a new folder, you can view it in the folder by clicking the folder name to the left.
You can use this same method to recover messages from the trash.
Recovering Messages from the Trash folder
All messages left in the Trash folder after you log out of Message Center will be permanently erased. To save messages from being deleted, you can always take messages out of the Trash folder and move them to your Inbox or another folder that you created.
Note: You can only move messages from the Trash to your Inbox or a folder you personally created.
Method 1:
1. Without actually reading the email in the Trash folder, click the checkbox next to the message(s).
2. Click on the Move to… dropdown box and select the folder you want to move the selected message(s) to.
Note: You can only move messages from the Trash to your Inbox or a folder you personally created.
Method 2:
1. Open the email in the Trash folder by clicking the From address or Subject of the message.
2. Click the Move to… drop-down menu to the right of the Print and Mark as.. buttons.
3. Select the folder you want to move the message to (in this case, Humor).
Note: You can only move messages from the Trash to your Inbox or a folder you personally created.
A new feature of Message Center for Platinum and NetZero MegaMail members is the ability to use Sort & Delete Settings to assign specific actions to incoming messages. These actions allow you to move messages to folders, delete messages, or send a copy of a message to a folder. Click here to sign up for Platinum or MegaMail and have access to Sort & Delete Settings.
To create a New Sort & Delete Setting:
1. Click the Options and select Messages.
2. The Messages screen will appear. Scroll down to see Sorting and Deleting Section.
3. Click Create to add a new Sort & Delete Setting
4. Type a name for your new Sort & Delete Setting in the first box.
5. Select a condition to trigger your new Sort & Delete Setting from the dropdown menu under When I get a message with this condition.
Conditions include:
| Conditions | Explanation | Example |
| It is from | From a certain address* | memberid@someisp.com |
| The subject is | With exact text in the subject line* | meeting |
| The subject contains | Contains certain text in the subject line* | Investment |
| The subject starts with | The first word in the subject is* | FWD |
| The subject ends with | The last word in the subject is* | needed! |
| I am the only recipient | Only your email address is in the To: line | |
| I am not the only recipient | More than one email address is in the To: or Cc: lines | FWD |
| It is not sent directly to me | Your email address is not in the To: line | |
| It is addressed to | The To: line contains a certain address* | memberid@netzero.com |
| The text contains** | The body of the message contains certain text* | Low-Risk |
| It has attachments | The message has an attachment | |
| The size [in KB] is larger than | The message is larger than a certain size* | 250 |
*User specified
**NOTE: If you select the text contains in Step 2, this may cause delays when signing into Message Center; while your mail is processed.
6. Certain conditions (indicated in the table above) may require you to fill in the text box.
7. Once you complete a condition you will need to select an action from the dropdown list under Then, do this.
Actions include:
| Actions | Explanation | Example |
| Move it to folder | Moves a message to a specified folder, such as Junk Mail | Junk Mail folder |
| Copy it to folder | Sends a copy of a message to a specified folder, such as Important Records | Important Records folder |
| Delete it | Moves a message to the Trash folder |
8. If you choose Move it to folder or Copy it to folder, click the dropdown menu that says Select a Folder to choose a folder where your message should go. If you choose Delete it, the folder will be greyed out since deleted messages are always sent to the Trash.
9. When you are finished, click the Save button. To cancel your changes, click Cancel.
10. The Messages screen will appear with your new Sort and Delete setting on the list.
There is no limit to the number of folders you can create to store your messages. However, each folder must have a unique name.
The number of unread messages in any folder is displayed in parentheses next to the folder name. So, if you have seven unread messages in a folder named Mom, it will show as Mom (7).
Read messages are not indicated in the folder name, and the only way to check whether the folder contains any is to open the folder.
Please click here to know more about Junk mail settings.
The Trash folder is where any emails you’ve deleted, or which have been automatically deleted, are sent. The Trash folder will empty every time you log out of Message Center, and all of the messages will be permanently deleted.
The Junk Mail folder is a dedicated folder in which any mail you designate as Junk, or which you explicitly have restricted from reaching your inbox via the Block List, is sent. Junk Mail remains there until you either review and delete it, or until it is automatically deleted via the Junk Mail Auto-Delete settings. Click here to learn about changing your Junk Mail settings.
It is possible to configure your Junk Mail settings handle your incoming messages.
1. Sign-in to Message Center
2. Click on Options and select Junk Mail.
3. The Junk Mail screen will appear, telling you your current Junk Mail Settings setting.
4. There are three Junk Mail Settings levels:
You can select one of these by clicking the circle next to the setting you want.
5. You can also determine how long messages stay in the Junk Mail folder before being automatically deleted. Choices from the drop-down menu include: Never, 90 days, 30 days, 15 days, 7 days, 2 days, and 0 days.
Warning: If you select 0 days, you will not be able to review messages in the Junk Mail folder. Junk mail will be deleted as it is received.
6. When finished, click Save. Your updated setting will appear at the top of the Junk Mail screen.
To delete messages from your Message Center account:
1. Find the message(s) you want to delete, and click the check box to the left of the sender’s name.
Note: You can quickly select every message by clicking Select All. This will put a checkbox next to every message displayed on the page. To uncheck everything, click Clear All.
2. Click Delete to send your selected messages to the Trash folder.
Any messages you checked off will be moved to the Trash folder for your final review.
To permanently delete messages in the Trash folder:
1. Click the Empty link against the Trash folder in the navigation bar.
Note: Messages left in the Trash folder will be permanently erased when you log out of Message Center, regardless if you empty your trash or not.
Retrieving messages accidentally sent to the Trash
If you accidentally delete a message and want to retrieve it, you can move the message from the trash folder to another folder. To do this:
1. Put a checkbox next to the message(s) you want to move from the Trash folder.
2. Click the Move to… dropdown box and select the folder you want to move the message to.
Message Center.
On top right of the email page we have an option Show, where in we can set the email page limit from 10-100 emails per page.
Message Center.